Video Consultation

How do I book a video consultation?
You can book a video consultation by using Its Our Baby App. On the homepage, click on ‘Book An Appointment’. Following that, you can select one out of the ...
Thu, 3 Dec, 2020 at 11:17 AM
How do I upload reports?
Reports can be uploaded in ‘Account’ → ‘My Uploaded Files’ → ‘Add Files’. Provision of uploading reports is also available before starting the video consult...
Thu, 3 Dec, 2020 at 11:17 AM
Can the doctor see my uploaded reports?
Yes, the doctor would be able to view all the reports that you have uploaded. 
Thu, 3 Dec, 2020 at 11:18 AM
Can I see the chat box post the video consultation?
No. The chat box would not be visible once the doctor ends the video consultation call. 
Thu, 3 Dec, 2020 at 11:18 AM
Where can I view my prescription post video consultation?
You can view your prescription in ‘Account’ → ‘Health Records’ → ‘View Prescription’.
Thu, 3 Dec, 2020 at 11:19 AM
The audio/video quality was not up to the mark. What do I do?
Thank you for your valuable feedback. We understand your concern and would suitably resolve the issue. Kindly report the issue at  appsupport@cloudninecare....
Thu, 3 Dec, 2020 at 11:19 AM